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Paradigm Shift and Action Path of University Knowledge Management Empowered by AIGC

Liu Xindi

Zibo Polytechnic University

Abstract:

With the explosive development of Artificial Intelligence Generated Content (AIGC), represented by Large Language Models (LLMs), the ecology of knowledge production and dissemination in universities is undergoing a disruptive reconstruction. Traditional University Knowledge Management (UKM) faces challenges such as "data silos," "passive retrieval," and "low structured utility." This paper explores the paradigm shift of UKM from "Stock-Flow" to "Generative-Iterative" under the empowerment of AIGC. We propose a "Neuro-Symbolic" dual-drive UKM framework that integrates Knowledge Graphs (KG) with LLMs to enhance the accuracy and reasoning capability of knowledge services. Through a case study of a research-oriented university's "AI-Scholar" system, quantitative analysis reveals that the AIGC-driven model reduced the average literature review time by 65% and improved the knowledge innovation index by 0.42. Finally, this study outlines action paths encompassing technical architecture, data governance, and ethical boundaries, providing a theoretical reference and practical guide for the digital transformation of higher education institutions.


Key Words:

AIGC; university knowledge management; paradigm shift; neuro-symbolic AI; digital transformation

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